Privacy policy

 

General information common to all information

GRUPPO TRIADE S.r.l., in the capacity of Data Controller, in the person of Mrs. Magnano Stefania, with registered and administrative headquarters in Via Monviso, 31- 10040 fraz. Gerbole Volvera (TO) guarantees the security, confidentiality and protection of the personal data in its possession, at any stage of the data processing process.

Interested parties can contact him for all questions relating to the processing of their personal data and the exercise of their rights deriving from the European Regulation, by writing to the email gdpr@gruppotriade.it, calling the no. 011 9992917 or by writing to the above address.

The personal data with which GRUPPO TRIADE S.r.l. can come into contact can be: those who are interested in the products and services sold by the company itself (from existing customers to those who request information), the company's collaborators (professionals and other suppliers) and employees, candidates who send their CV, of central or local public administration bodies, police forces, bodies or subjects that carry out legitimate verification and control activities.

No DPO has been designated

Lawfulness of the processing.

We process personal data only in the presence of one of the conditions established by current legislation (reference to art. 6 of GDPR 679/2016).


“Paragraph 1: Processing is lawful only if and to the extent that at least one of the following conditions occurs:
a) the interested party has expressed consent to the processing of their personal data for one or more specific purposes;
b) the processing is necessary for the execution of a contract of which the interested party is a party or for the execution of pre-contractual measures adopted at the request of the same;
c) the processing is necessary to fulfill a legal obligation to which the data controller is subject to;
d) the processing is necessary to safeguard the vital interests of the interested party or of another natural person;
e) the processing is necessary for the performance of a task of public interest or connected to the exercise of public powers vested in the data controller;
f) the processing is necessary for the pursuit of the legitimate interest of the data controller or of third parties, provided that the interests do not prevail or the fundamental rights and freedoms of the interested party which require protection of personal data, in particular if the interested party is a minor.
Letter f) of the first paragraph does not apply to the processing of data carried out by public authorities in the execution of their tasks”.

Rights of the interested party. Every interested party will be able to exercise the rights provided for in Chapter III of the GDPR n. 679/2016, with reference to articles. 15 – right of access, 16 – right of rectification, 17 – right to cancellation, 18 – right to limitation of processing, 20 – right to portability, 21 – right to object, 22 – right to object to the automated decision-making process of the GDPR 679 /16, by writing to the Owner at the addresses indicated above, specifying the subject of your request, the right you intend to exercise and attaching a photocopy of an identity document certifying the legitimacy of the request.

In particular, the methods with which the interested party can exercise the rights described above are described below
a) Access and modify your data: you have the right to access your personal data and to request that they be corrected, modified or integrated with other information. If he wishes, the interested party will be provided with a copy of his data held by GRUPPO TRIADE s.r.l. b) Object to the processing of his data: he has the right to object at any time to the processing of his personal data carried out on the basis of a legitimate interest of the Data Controller, explaining the reasons justifying his request; before accepting it, GRUPPO TRIADE s.r.l. will have to evaluate the reasons of the request c) Delete your data: in the cases provided for by current legislation you can request the deletion of your personal data. Once your request has been received and examined, if legitimate, it will be the responsibility of GRUPPO TRIADE s.r.l. promptly cease processing and delete your personal data. d) Request that the processing of your personal data be temporarily limited: in this case GRUPPO TRIADE s.r.l. will continue to store your personal data but will not process them, unless otherwise requested by you and the exceptions provided for by law. You can obtain the limitation of processing when the accuracy of your personal data is contested, when the processing is unlawful but you oppose the deletion of your data, when we no longer need your data but you need it to exercise your right at the judicial and when you object to the processing, in the period in which GRUPPO TRIADE S.r.l. evaluate the reasons for your request. e) Request your data or transfer it to a person other than GRUPPO TRIADE (“right to data portability”). You can ask to receive your data which we process on the basis of your consent or on the basis of a contract with the interested party, in a standard format. If desired, where technically possible, GRUPPO TRIADE may, upon request of the interested party, transfer his/her data directly to an indicated third party.

Revocation of consent. Pursuant to art. 7, paragraph 3, of GDPR 679/2016, the interested party has the right to revoke their consent at any time. The revocation of consent does not affect the lawfulness of the processing based on consent before the revocation. Before expressing consent, the interested party is informed of this. Consent is revoked as easily as it is given. To revoke consent, the interested party must write to the Data Controller, at the addresses indicated above, specifying the subject of his request and attaching a photocopy of an identity document certifying the legitimacy of the request.

The interested party can revoke at any time a consent he has given for the processing of his personal data in relation to any activity for marketing purposes. In this regard, we remind you that the sending of commercial and promotional communications, the carrying out of market research and surveys to measure customer satisfaction for the personalization of the website and commercial offers are considered marketing activities.

Once the request has been received, we will promptly cease processing of the interested party's personal data that is based on such consent, while different treatments or treatments based on other assumptions will continue to be carried out in full compliance with the provisions in force.

Treatment methods. The data processing may be carried out either by paper means or by automated means and tools, located in Italy or abroad, at the headquarters of GRUPPO TRIADE< /span> S.r.l. or at the offices of other subjects formally authorized to process.

Exclusion of processing of sensitive data. None of the data held by GRUPPO TRIADE S.r.l. it can be traced back to the definitions of "sensitive data" (genetic, biometric, health data, racial origin data, etc.) or "judicial data". If you transmit data of this kind to us, it will be the responsibility of GRUPPO TRIADE S.r.l. delete them immediately, in the absence of explicit written consent.

Use of cookies. For further information on this, please refer to the appropriate section.

Scope of communication and dissemination of data. The personal data processed will not be disclosed, or rather it will not be disclosed to indeterminate subjects, in any possible form, including that of making it available or simple consultation. They may be disclosed to employees and other internal collaborators of GRUPPO TRIADE S.r.l. and to consultants as strictly necessary. They may also be communicated to subjects entitled to access them by virtue of legal provisions, regulations, community regulations and, to the extent strictly necessary, to subjects who, always for purposes relating to the execution of existing contractual relationships with you or for the establishment of new contractual relationships, must supply us with goods and/or carry out on behalf of GRUPPO TRIADE S.r.l. performances or services. The list of subjects or categories of subjects to whom the data may be communicated is available at the headquarters of GRUPPO TRIADE S.r.l. and is published in this section of the website.

Subjects carrying out the processing. Employees, internal or external collaborators based on the roles and work tasks performed, data controllers (external subjects duly appointed to process the data by the Data Controller), all legitimated to process the personal data as subjects authorized to process. Therefore, they have the right to know and process the data provided to us, within the limits of their competence and in accordance with the instructions given by GRUPPO TRIADE S.r.l.

Duration of data processing and storage. Personal data will be stored and processed for the time necessary to fulfill the purposes indicated. Subsequently, they will only be kept for the time established by current civil and tax provisions.

List of subjects to whom personal data may be communicated . Personal data may be communicated to the following subjects or categories of subjects:

  • banks and credit institutions;
  • financial administration subjects;
  • police forces, Guardia di Finanza, Carabinieri, in the event of their request for access to the data;
  • consultants and professionals;
  • carriers, transporters, transport agents;
  • law firms for litigation and debt collection;
  • IT consultancy company;
  • companies that carry out marketing activities
  • Italian post;
  • any other suppliers of goods and services;
  • Ministries and Other Bodies of the Central Public Administration;
  • Regions, Provinces, Municipalities;
  • other local public administration bodies.

Data transfer. Some of the third parties listed may be based in countries outside the European Union which nevertheless offer an adequate level of data protection, as established by specific decisions of the European Commission (http://www.garanteprivacy.it/home/provvedimenti-normativa/normativa/normativa-comunitaria-e-intenazionale/trasferimento-dei-dati-verso-paesi-terzi #1)


The transfer of your personal data to countries that do not belong to the European Union and that do not ensure adequate levels of protection will be carried out only after a conclusion between GRUPPO TRIADE and said subjects of specific agreements, containing safeguard clauses and appropriate guarantees for the protection of your personal data, so-called "standard contractual clauses", also approved by the European Commission, or if the transfer is necessary for the conclusion and execution of a contract between you and < span data-mce-fragment="1">GRUPPO TRIADE (for the purchase of goods offered on our Site, for registration on the Site or the use of services on the Site) or for the management of your requests.

The service providers will be selected from among those who provide adequate guarantees, as required by the art. 46 GDPR 679/16.

Proposal of complaint .

The interested party has the right to lodge a complaint with the supervisory authority of the state of residence.

Below, divided by category, the main information pursuant to the European Regulation on the protection of personal data no. 679/2016, hereinafter for brevity GDPR.

Information to customers

For the purposes of this information, personal data is considered to be data relating to natural persons understood as subjects who operate in the name and on behalf of client companies, private clients, professionals, sole traders.
If you are not yet a customer but leave your data to receive information, they can be communicated to an agent appointed by GRUPPO TRIADE Srl to manage the commercial relationship.

Data source

  1. A) The personal data was collected from the customer by employees, agents and collaborators of GRUPPO TRIADE Srl on the occasion of:

– visits to the offices;

– phone calls

– interactions through the website;

– requests for information, including via email;

– proposition of offers;

– transmissions and transactions following the order.

– previous transactions.

  1. B) or have been collected from third parties, such as other customers and suppliers.

In particular, the categories of personal data that GRUPPO TRIADE collects and processes when you browse or purchase on pyaar.it are the following: a) we collect the personal data necessary to conclude and execute your purchase on pyaar.it such as name and surname, e-mail address, shipping address, billing address, telephone number and payment details; b) we collect your email address when you sign up for our newsletter service; c) we process the personal data you provide us when you contact our Customer Service to provide you with the requested assistance; d) subject to your consent, we collect and use your personal data for marketing purposes; e) we collect information about your browsing on pyaar.it, such as the pages you visit and how you interact with the individual page and we save this information on our servers. f) in the event that you provide GRUPPO TRIADE with personal data of third parties, for example in cases in which you decide to purchase a product to deliver to a friend, or to make a gift, GRUPPO TRIADE will ensure that the privacy information is delivered to the third party at the time of the first communication. We remind you that the use of personal data of third parties is subject to the regulations on the protection of personal data. We inform you that GRUPPO TRIADE does not process personal data relating to minors. If you access pyaar.it and use the services offered by GRUPPO TRIADE you declare that you are at least 14 years of age.


Purpose of the processing

Personal data are processed for purposes connected with the management of the contractual relationship for the supply of existing products and services, or in the process of negotiation, including the activities prepared for the contact, acquisition, management and fulfillment of orders, the formalisation, management and control of the relationship with customers, as well as to comply with administrative, customs, legal or tax obligations and obligations relating to the services and/or products purchased.

More specifically, the above data will be processed by GRUPPO TRIADE Srl, for:

  1. acquire pre-contractual data and information (preparation and communication of offers, preparation of documents also from third parties, solvency checks);
  2. manage accounting, administration, financial flows and treasury;
  3. manage requests, process orders and control supplies; when you conclude your purchase through the site we ask you for the personal data necessary for the execution of the contract, such as payment, anti-fraud checks if you choose to pay by credit or debit card, invoicing, shipping of the product and possible management of the return.
  4. manage the warehouse, deliveries and movement of the products sold;
  5. manage administrative, accounting, civil, fiscal and customs obligations required by community and non-community laws, regulations, rules and directives;
  6. manage and control risks, prevent possible fraud, insolvency or default;
  7. carry out the operations necessary for the management of collections;
  8. prevent and manage possible disputes, carry out credit transfers, take legal action if necessary;
  9. send technical or informative and update material relating to the services purchased;
  10. implement a customer satisfaction check, also by sending questionnaires and evaluation forms;
  11. sending the newsletter or other communications resulting from specific requests. In particular, they will be used to send, including via email, information and communications concerning:
  • the development of the proposed services;
  • news and other technical and commercial opportunities.

The newsletter is sent via the Klaviyo platform, for which information on the processing of personal data please refer to the site https://www.klaviyo.com/legal/privacy/
Klaviyo, Inc. is a global technology company that provides a marketing automation platform, primarily used for email marketing and SMS marketing. The company is headquartered in Boston, Massachusetts, United States.
Klaviyo declares to adopt appropriate and adequate security measures, both technical and organizational, to protect personal data from loss, abuse, unauthorized access, illicit diffusion, alteration and destruction, having assessed the risks relating to the processing activities and the nature of the personal data managed. Further information on security practices is available at the following link https://www.klaviyo.com/security
Interested parties can obtain a copy of the personal data processed by Klaviyo through the following contact channel https://www.klaviyo.com/contact-us

Since our newsletter has a predominantly technical content, useful for customers and potential customers, we believe that it respects the balance of interests and it is lawful to send it in the legitimate interest of the owner.

 

Legal basis

The use of personal data collected during the treatments listed above is carried out:

  • with reference to points 1 to 4 and 11 mentioned above, for the execution of a contract of which the interested party is a party or the execution of pre-contractual measures adopted at the request of the interested party (art. 6 , paragraph 1, letter b of the GDPR); When we process the personal data of the interested party for the conclusion of the purchase contract of which he is a party, we take care to use only the minimum information necessary for the execution of the same. This basis legitimizes the processing of personal data that takes place in the following activities: - conclusion and execution of a purchase contract for the products offered by GRUPPO TRIADE; - registration on the Site and use of services reserved for registered users; - provision of services offered on pyaar.it; - management of your requests by our Customer Service. The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data to us or not, but in the absence of the requested data it will not be possible for us to conclude or execute the contract and your requests. This means that you will not be able to purchase the products and you will not be able to use the services of GRUPPO TRIADE and that GRUPPO TRIADE< /span> will not be able to handle your requests.
  • with reference to point 5 mentioned above, to fulfill a legal obligation to which the data controller is subject (art. 6, paragraph 1, letter c of the GDPR). In the event of conclusion of a contract for the purchase of goods with GRUPPO TRIADE, the processing of the User's data will take place to carry out the legal obligations to which he is bound < span data-mce-fragment="1">GRUPPO TRIADE in accordance with the tax provisions and other regulations to which GRUPPO TRIADE is subject. You are free to decide whether to conclude a contract and whether or not to communicate your data to us, but if you conclude it, your data will be necessary and will be processed to carry out the aforementioned legal obligations to which you are bound GRUPPO TRIADE.
  • with reference to points 6 to 11 mentioned above, for the pursuit of the legitimate interest of the data controller or third parties (art. 6, paragraph 1, letter f of the GDPR).
  • with reference to point 11 mentioned above, for those who subscribe to the newsletter through the GRUPPO TRIADE S.r.l. website, the legal basis is constituted by the consent given through positive action unequivocal (the free and voluntary subscription).

Duration of data processing and storage.

We retain personal data for a limited period of time, which varies depending on the type of activity that involves the processing of personal data. After this period has expired, the data will be definitively deleted or otherwise made irreversibly anonymous.


Personal data is stored in compliance with the terms and criteria specified below:


a) data collected to conclude and execute contracts for the purchase of goods from GRUPPO TRIADE : until the conclusion of the administrative-accounting formalities. The data related to billing will be kept for ten years from the invoicing date;

  1. b) data of the registered User: the data will be retained until the user requests the deletion of his profile;
  2. c) data relating to the payment: until the certification of the payment and the conclusion of the related administrative-accounting formalities following the expiry of the right of withdrawal and the terms applied for contesting the payment;

  3. d) data collected in the context of the use of services offered on pyaar.it: these data are retained until the termination of the service or the cancellation of the subscription to the service by the User;

  4. e) data connected to user requests to our Customer Service: the data useful to assist you will be retained until your request is satisfied;


Please remember to also read the " General information and information common to all information " which can be consulted in the introduction.

 

Information to suppliers

For the purposes of this information, the following are considered suppliers (and are distinguished):

  • individual companies, consultants and other professionals who work for GRUPPO TRIADE Srl;
  • companies supplying goods/materials;
  • commercial agents.

 

Data source

  1. The personal data was collected from employees or collaborators on the occasion of:
  • visits or phone calls;
  • direct contacts for participation in meetings, seminars, courses, fairs;
  • proposition of offers;
  • transmissions and transactions following the order.
  1. or they have been collected from third parties, such as managers of public directories, or address providers, or customers and suppliers.

 

Purpose of the treatments

Personal data are collected, recorded, rearranged, stored and used for activities functional to the stipulation and execution of the contractual purchase relationship in place, or under negotiation, including the pre- and post-contractual activities prepared by us for the formalization, the management and control of the relationship with suppliers, as well as to comply with the administrative, legal or fiscal obligations and obligations inherent to the contract itself or to the sales made by you. More specifically, the data will be processed by GRUPPO TRIADE s.r.l., for:

  1. acquire pre-contractual data and information (evaluation of offers, adequacy or conformity checks, preparation of documents also from third parties, reliability checks);
  2. manage the normal contractual relationship for the purchase of goods or services;
  3. manage accounting, administration, financial flows and treasury;
  4. manage the warehouse, logistics and movement of goods;
  5. manage administrative, accounting, civil, fiscal and customs obligations required by community and non-community laws, regulations, rules and directives;
  6. implement the provisions of the ISO certifications and quality systems, also by sending questionnaires and evaluation forms;
  7. manage and control risks, prevent possible fraud or non-compliance;
  8. carry out the operations necessary to manage payments;
  9. prevent and manage possible disputes, carry out debt transfers, take legal action if necessary;
  10. possibly make use of and manage the financial instruments or services instrumental and supporting suppliers.

 

 

Legal basis of the processing

The use of personal data collected during the treatments listed above is carried out:

  • with reference to points 1 to 4 mentioned above, for the execution of a contract of which the interested party is a party or the execution of pre-contractual measures adopted at the request of the same (art. 6, paragraph 1, letter b of the GDPR) ;
  • with reference to points 5 and 6 mentioned above, to fulfill a legal obligation to which the data controller is subject (art. 6, paragraph 1, letter c of the GDPR);
  • with reference to points 6 to 10 mentioned above, for the pursuit of the legitimate interest of the data controller or third parties (art. 6, paragraph 1, letter f of the GDPR).

Please remember to also read the " General information and information common to all information " which can be consulted in the introduction.

Information for job candidates and those who spontaneously send their CV

Purpose and methods of processing

The personal data of those who spontaneously send their curriculum vitae will be processed by GRUPPO TRIADE srl, with the support of paper, IT or telematic means.

The acquired data will be inserted into the "candidates" database and will be processed by those in charge for the purposes related to the evaluation and selection of applications, or to possibly propose other job offers consistent with the professional profile. The data will not be disclosed or communicated to parties external to the Data Controller's structure.

All the data mentioned up to now will be retained even after the conclusion of the selection for which the curriculum vitae has been sent, or will be sent, or, in the case of spontaneous sending and not connected to a specific search, for a period not exceeding twelve months from its receipt. Candidates are invited not to indicate sensitive data in their CV, relating in particular to their state of health, religious beliefs or political opinions. Any sensitive data, in the absence of a specific written declaration of consent, will be immediately deleted and will not be taken into account in the evaluation of the application.

 

Legal basis of the processing

The legal basis is constituted by the response to a pre-contractual request from the interested party.

The processing of spontaneously sent CVs, carried out to evaluate candidates with respect to a possible job position at GRUPPO TRIADE, is legitimate as expressly authorized by a law, which specifies that in this case the consent of the person to whom the personal data refers is not required. You are free to send us your CV or not, but without it we will not be able to evaluate your application for a job position at GRUPPO TRIADE

Duration of data processing and storage

We retain personal data for a limited period of time. Six months after receiving the CVs, the data will be definitively deleted or otherwise made irreversibly anonymous

Please remember to also read the " General information and information common to all information " which can be consulted in the introduction.

Information for e-mail messages

The content of the emails is to be considered confidential. Therefore, the data and information contained in them or in any attachments are reserved exclusively for the recipients. Persons or entities other than the recipients themselves, also pursuant to art. 616 c.p., are not authorized to read, copy, modify or disseminate the message to third parties. Anyone who receives a communication from GRUPPO TRIADE S.r.l. by mistake, you do not use it and do not bring it to the attention of anyone, but delete it from your inbox and notify the sender. The authenticity of the sender and the contents are not guaranteed, except for digitally signed documents. Furthermore, pursuant to art. 13 of GDPR 679/2016, the archives of GRUPPO TRIADE S.r.l. include email addresses relating to natural persons, companies, entities with whom there have been previous communications by email, or with other means of communication, or who have spontaneously provided their email address during direct contact. These addresses are used by us in compliance with the will and availability of the interested parties to receive communications via e-mail from GRUPPO TRIADE S.r.l.. We also inform you that all the mailboxes of domain “…..@radioafrica.it;…..@pyaar.it;…..@gruppotriade.it” are company inboxes and, as such, are used for communications in the workplace. Therefore, for needs related to operational activity, any message, both outgoing and incoming, could be read by parties other than the sender and/or recipient.

In the event that interested parties wish to have their e-mail address removed from the archive of GRUPPO TRIADE S.r.l., or for the exercise of the rights referred to in 'Art. 7.3 GDPR 679/2016 are invited to write to the Data Protection Officer at the addresses indicated above.

Please remember to also read the " General information and information common to all information " which can be consulted in the introduction.