Privacy policy

General information common to all information

RADIOAFRICA S.r.l., as Data Controller, in the person of Ms. Magnano Stefania, with legal and administrative headquarters in Via Monviso, 31 - 10040 fraz. Gerbole Volvera (TO) guarantees the security, confidentiality and protection of the personal data in its possession, at any stage of the processing of the same.

Interested parties can contact him, for all matters relating to the processing of their personal data and the exercise of their rights deriving from the European Regulation, by writing to the email gdpr@gruppotriade.it, calling n. 011 9992917 or by writing to the above address.

THE personal data with which RADIOAFRICA S.r.l. can come into contact can be: those who are interested in the products and services sold by the company itself (from existing customers to those who request information), company collaborators (professionals and other suppliers) and employees, candidates who send their curriculum vitae, of the central or local public administration bodies, police forces, bodies or subjects that carry out legitimate verification and control activities.

The DPO has not been designated

Lawfulness of processing.

We process personal data only in the presence of one of the conditions provided for by current legislation (reference to art. 6 of the GDPR 679/2016).

"Paragraph 1: Processing is lawful only if and to the extent that at least one of the following conditions is met:
a) the interested party has given consent to the processing of their personal data for one or more specific purposes;
b) the processing is necessary for the execution of a contract of which the interested party is a party or for the execution of pre-contractual measures adopted at the request of the same;
c) the processing is necessary to fulfill a legal obligation to which the data controller is subject;
d) the processing is necessary for the protection of the vital interests of the data subject or of another natural person;
e) the processing is necessary for the performance of a task of public interest or related to the exercise of public authority vested in the data controller;
f) the processing is necessary for the pursuit of the legitimate interest of the data controller or third parties, provided that the interests or fundamental rights and freedoms of the data subject that require the protection of personal data do not prevail, in particular if the data subject is a minor.
Letter f) of the first paragraph does not apply to the processing of data carried out by public authorities in the performance of their duties ".

Rights of the interested party. Any interested party may exercise the rights provided for in Chapter III of the GDPR n. 679/2016, with reference to articles 15 - right of access, 16 - right of rectification, 17 - right to cancellation, 18 - right to limitation of processing, 20 - right to portability, 21 - right to object, 22 - right to object to the automated decision-making process of the GDPR 679 / 16, writing to Holder at the addresses indicated above, specifying the subject of your request, the right you intend to exercise and attaching a photocopy of an identity document certifying the legitimacy of the request.

In particular, the methods by which the interested party can exercise the rights described above are described below
a) Access your data and modify it: you have the right to access your personal data and to request that it be corrected, modified or integrated with other information. If desired, the interested party will be provided with a copy of his / her data in possession of Radioafrica s.r.l.  b) Oppose the processing of your data: you have the right to object at any time to the processing of your personal data carried out on the basis of a legitimate interest of the Data Controller, explaining the reasons that justify your request; before welcoming it, Radioafrica s.r.l. will have to evaluate the reasons for the request c) Delete your data: in the cases provided for by current legislation, you can request the cancellation of your personal data. Received and examined your request, if legitimate it will be taken care of Radioafrica s.r.l. promptly cease processing and delete your personal data. d) Request that the processing of your personal data be temporarily limited: in this case Radioafrica s.r.l. will continue to keep your personal data but will not process them, unless it is subject to a different request and the exceptions provided for by law. You can obtain the limitation of the processing when the accuracy of your personal data is contested, when the processing is unlawful but opposes the cancellation of your data, when your data no longer serves us but you need it to exercise your right on site. judicial and when you oppose the processing, in the period in which Radioafrica Srl evaluate the reasons for your request. e) Request your data or transfer them to a person other than RADIOAFRICA ("right to data portability"). You can request to receive your data that we process on the basis of your consent or on the basis of a contract with the interested party, in a standard format. If desired, where technically possible, Radioafrica may at the request of the interested party, transfer his data directly to an indicated third party. 

Withdrawal of consent. Pursuant to art. 7, paragraph 3, of the GDPR 679/2016, the interested party has the right to withdraw their consent at any time. The withdrawal of consent does not affect the lawfulness of the processing based on consent before the withdrawal. Before giving his consent, the interested party is informed of this. Consent is withdrawn as easily as it is granted. To revoke the consent, the interested party must write to the Data Controller, at the addresses indicated above, specifying the subject of his request and attaching a photocopy of an identity document certifying the legitimacy of the request.

The interested party can revoke at any time a consent he has given for the processing of his personal data in relation to any activity for marketing purposes. In this regard, we remind you that the sending of commercial and promotional communications, the carrying out of market research and surveys for the detection of customer satisfaction for the personalization of the website and commercial offers are considered marketing activities.

Upon receipt of the request, we will promptly cease the processing of the data subject's personal data that is based on this consent, while different treatments or based on other assumptions will continue to be carried out in full compliance with the provisions in force.

Methods of processing. The data processing can be carried out both by paper means and by automated means and tools, located in Italy or abroad, at the headquarters of RADIOAFRICA S.r.l. or at the offices of other subjects formally authorized to process.

Exclusion of processing of sensitive data. None of the data in the possession of RADIOAFRICA S.r.l. can be traced back to the definitions of "sensitive data" (genetic, biometric, health, racial origin, etc.) or "judicial data". If data of this kind is transmitted by you, RADIOAFRICA S.r.l. delete them immediately, in the absence of explicit written consent.

Use of cookies. For more information on this, please refer to the appropriate section.

Scope of communication and dissemination of data. The personal data processed will not be disclosed, that is, it will not be disclosed to indeterminate subjects, in any possible form, including that of making them available or simple consultation. They may be disclosed to employees, other internal collaborators of RADIOAFRICA S.r.l. and to consultants as strictly necessary. They may also be communicated to the subjects entitled to access them by virtue of the provisions of the law, regulations, community regulations and, within the strictly necessary limits, to the subjects who, again for purposes relating to the execution of contractual relationships in place with you or for the establishment of new contractual relationships, must supply us with goods and / or perform on behalf of RADIOAFRICA Srl performance or services. The list of subjects or categories of subjects to whom the data may be disclosed is available at the headquarters of RADIOAFRICA S.r.l. and is published in this section of the website.

Subjects who carry out the treatments. Employees, internal or external collaborators on the basis of the roles and work duties performed, data processors (external subjects duly appointed to process by the Data Controller), all entitled to process personal data as authorized subjects for processing. Therefore, they have the right to know and process the data provided to us, within the limits of their competence and in accordance with the instructions given by RADIOAFRICA S.r.l.

Duration of data processing and storage. Personal data will be stored and processed for the time necessary to fulfill the indicated purposes. Subsequently, they will only be kept for the time established by the current civil and fiscal provisions.

List of subjects to whom personal data may be disclosed. Personal data may be disclosed to the following subjects or categories of subjects:

banks and credit institutions;
subjects of the financial administration;
Police forces, Guardia di Finanza, Carabinieri, in case of their request for access to data;
consultants and professionals;
carriers, transporters, transport agents;
law firms for litigation and credit recovery;
IT consulting company;
companies that carry out marketing activities
Italian post;
any other suppliers of goods and services;
Ministries and Other Central Public Administration Bodies;
Regions, Provinces, Municipalities;
other Local Public Administration Bodies.

Data transfer. Some of the third parties listed may be based in countries outside the European Union which however offer an adequate level of data protection, as established by specific decisions of the European Commission (http://www.garanteprivacy.it/home/provvedimenti-normativa/normativa/normativa-comunitaria-e-intenazionale/trasferimento-dei-dati-verso-paesi-terzi#1)

 The transfer of your personal data to countries that do not belong to the European Union and that do not ensure adequate levels of protection will be carried out only after the conclusion between RADIOAFRICA and said subjects of specific agreements, containing safeguard clauses and appropriate guarantees for the protection of your data. personal so-called "standard contractual clauses", also approved by the European Commission, or if the transfer is necessary for the conclusion and execution of a contract between you and RADIOAFRICA (for the purchase of goods offered on our Site, for registration on the Site or the use of services on the Site) or for the management of your requests.

Service providers will be selected from those who provide adequate guarantees, as required by art. 46 GDPR 679/16.

Proposition of complaint.

The interested party has the right to lodge a complaint with the supervisory authority of the state of residence.

Below, divided by category, will be reported the main information pursuant to the European Regulation on the protection of personal data n. 679/2016, hereinafter for the sake of brevity GDPR.

Information to customers

For the purposes of this information, personal data are considered to be those relating to natural persons understood as subjects who operate in the name and on behalf of client companies, private customers, professionals, individual firms.
If you are not yet a customer but you leave your data to receive information, they can be communicated to an agent appointed by RADIOAFRICA S.r.l. to manage the business relationship.

Source of data

A) The personal data have been collected from the customer by employees, agents and collaborators of RADIOAFRICA S.r.l. on the occasion of:

- visits to the offices;

- phone calls

- interactions through the website;

- requests for information, including via email;

- proposition of offers;

- transmissions and transactions subsequent to the order.

- previous transactions.

B) or have been collected from third parties, such as other customers and suppliers.

In particular, the categories of personal data that RADIOAFRICA collects and processes when you browse or buy on pyaar.it are the following: a) we collect the personal data necessary to conclude and execute your purchase on pyaar.it such as name and surname, address e-mail, shipping address, billing address, telephone and payment details; b) we collect your e-mail address when you sign up for our newsletter service; c) we process the personal data you provide us when you contact our Customer Service to provide you with the requested assistance; d) with your consent, we collect and use your personal data for marketing purposes; e) we collect information about your browsing on pyaar.it, such as the pages you visit and how you interact with the single page and we save this information on our servers. f) in the event that you provide RADIOAFRICA with personal data of third parties, for example in cases where you decide to purchase a product to be delivered to a friend, or to make a gift, RADIOAFRICA will make sure to deliver the privacy policy at the time of the first communication. We remind you that the use of personal data of third parties is subject to the rules on the protection of personal data. We inform you that RADIOAFRICA does not process personal data relating to minors. If you access pyaar.it and use the services offered by RADIOAFRICA, you declare that you have reached the age of 14.

Purpose of the processing

Personal data are processed for the purposes connected with the management of the contractual relationship for the supply of existing products and services, or in the course of negotiation, including the activities set up for contact, acquisition, management and processing of orders, formalization, management and control of the relationship with customers, as well as to comply with the administrative, customs, legal or tax obligations and obligations inherent in the services and / or products purchased.

More specifically, the above data will be processed by RADIOAFRICA S.r.l., for:

acquire pre-contractual data and information (preparation and communication of offers, preparation of documents including from third parties, solvency checks);
manage accounting, administration, financial flows and treasury;
manage requests, fulfillment of orders and control of supplies made; when you complete your purchase through the site we ask you for the personal data necessary for the execution of the contract, such as payment, anti-fraud checks if you choose to pay by credit or debit card, billing, product shipping and possible management of the return.
manage the warehouse, deliveries and handling of the products sold;
manage administrative, accounting, civil, fiscal, customs obligations, provided for by EU and non-EU laws, regulations, standards and directives;
manage and control risks, prevent possible fraud, insolvency or default;
carry out the operations necessary for the management of receipts;
prevent and manage possible disputes, carry out credit assignments, take legal action in case of need;
send technical or informative and updating material relating to the services purchased;
implement a customer satisfaction check, also by sending questionnaires and evaluation forms;
sending the newsletter or other communications resulting from specific requests. In particular, they will be used to send, also by e-mail, information and communications concerning:

the development of the proposed services;
news and other technical and commercial opportunities.

The sending of newsletters is carried out through the MailChimp platform, for which information on the processing of personal data can be found on the site https://mailchimp.com/legal/privacy/
MailChimp is an online marketing platform operated by The Rocket Science Group LLC, a company based in the State of Georgia, United States.
MailChimp declares to adopt appropriate and adequate security measures, both technical and organizational, to protect personal data from loss, abuse, unauthorized access, illicit dissemination, alteration and destruction, having assessed the risks relating to the processing activities and the nature of the personal data managed. Further information on security practices can be found at the following link https://mailchimp.com/about/security/
Interested parties can obtain a copy of the personal data processed by MailChimp through the following contact channel https://mailchimp.com/contact/

Since our newsletter has a prevalent technical content, useful for customers and potential customers, we believe that it respects the balance of interests and it is lawful to send it in the legitimate interest of the owner.

Legal basis

The use of personal data collected during the treatments listed above is carried out:

with reference to points 1 to 4 and 11 mentioned above, for the execution of a contract of which the interested party is a party or to the execution of pre-contractual measures adopted at the request of the same (Article 6, paragraph 1, letter b of the GDPR); When we process the personal data of the interested party for the conclusion of the purchase contract of which he is a part, we take care to use only the minimum information necessary for the execution of the same. This basis legitimizes the processing of personal data that take place in the following activities: - conclusion and execution of a purchase contract for the products offered by RADIOAFRICA; - registration on the Site and use of services reserved for registered users; - provision of services offered on pyaar.it; - management of your requests by our Customer Service. The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data to us or not, but in the absence of the requested data it will not be possible for us to conclude or execute the contract and your requests. This means that you will not be able to purchase the products and you will not be able to use the services of RADIOAFRICA and that RADIOAFRICA will not be able to manage your requests.
with reference to point 5 above, to fulfill a legal obligation to which the data controller is subject (Article 6, paragraph 1, letter c of the GDPR). In the event of the conclusion of a contract for the purchase of goods with RADIOAFRICA, the User's data will be processed to fulfill the legal obligations to which RADIOAFRICA is required in accordance with the tax provisions and other regulations to which RADIOAFRICA is subject. You are free to decide whether to conclude a contract and whether or not to communicate your data to us, but if you do so, your data will be necessary and will be processed to fulfill the aforementioned legal obligations to which RADIOAFRICA is bound. 
with reference to points 6 to 11 mentioned above, for the pursuit of the legitimate interest of the owner of the processing or of third parties (Article 6, paragraph 1, letter f of the GDPR).
with reference to the aforementioned point 11, for those who subscribe to the newsletter through the RADIOAFRICA S.r.l. site, the legal basis is the consent given through unequivocal positive action (the free and voluntary subscription).

Duration of data processing and storage.

We keep personal data for a limited period of time, which varies according to the type of activity that involves the processing of personal data. After this period, the data will be permanently deleted or in any case made irreversibly anonymous.

 Personal data are stored in compliance with the terms and criteria specified below:

 a) data collected to conclude and execute contracts for the purchase of goods from RADIOAFRICA: up to the conclusion of the administrative-accounting formalities. The billing data will be kept for ten years from the billing date; 

b) Registered User data: the data will be kept until the user requests the deletion of his profile;
c) data relating to the payment: up to the certification of the payment and the conclusion of the related administrative and accounting formalities resulting from the expiry of the right of withdrawal and the terms applied for contesting the payment; 
d) data collected in the context of the use of services offered on pyaar.it: these data are kept until the termination of the service or cancellation of the subscription to the service by the User; 
e) data related to user requests to our Customer Service: the data useful to assist you will be kept until your request is satisfied;

We remind you to also read the "General information common to all information"Available in the introduction.

Information to suppliers

For the purposes of this information, the following are considered suppliers (and are distinguished):

individual firms, consultants and other professionals who work for RADIOAFRICA S.r.l .;
companies supplying goods / materials;
commercial agents.

Source of data

Personal data was collected from employees or collaborators on the occasion of:

visits or phone calls;
direct contacts for participation in meetings, seminars, courses, fairs;
proposition of offers;
transmissions and transactions subsequent to the order.

or they have been collected from third parties, such as managers of public directories, or address providers, or customers and suppliers.

Purpose of the treatments

Personal data are collected, recorded, reordered, stored and used for activities functional to the stipulation and execution of the existing contractual purchase relationship, or in the course of negotiation, including the pre and post contractual activities prepared by us for formalization, the management and control of the relationship with suppliers, as well as to comply with the administrative, legal or tax obligations and obligations inherent in the contract itself or in the sales made by you. More specifically, the data will be processed by RADIOAFRICA s.r.l., for:

acquire pre-contractual data and information (evaluation of offers, adequacy or compliance checks, preparation of documents also from third parties, reliability checks);
manage the normal contractual relationship for the purchase of goods or services;
manage accounting, administration, financial flows and treasury;
manage the warehouse, logistics and goods handling;
manage administrative, accounting, civil, fiscal, customs obligations, provided for by EU and non-EU laws, regulations, standards and directives;
implement the provisions of ISO certifications and quality systems, also by sending questionnaires and evaluation forms;
manage and control risks, prevent possible fraud, or default;
carry out the operations necessary for the management of payments;
prevent and manage possible disputes, carry out debt assignments, take legal action in case of need;
if necessary, make use of and manage financial instruments or services that are instrumental and supportive to suppliers.

Legal basis of the processing

The use of personal data collected during the treatments listed above is carried out:

with reference to points 1 to 4 above, for the execution of a contract of which the interested party is a party or for the execution of pre-contractual measures adopted at the request of the same (Article 6, paragraph 1, letter b of the GDPR);
with reference to points 5 and 6 above, to fulfill a legal obligation to which the data controller is subject (Article 6, paragraph 1, letter c of the GDPR);
with reference to points 6 to 10 above, for the pursuit of the legitimate interest of the data controller or third parties (Article 6, paragraph 1, letter f of the GDPR).

We remind you to also read the "General information common to all information"Available in the introduction.

Inf. To candidates for recruitment and to those who spontaneously send their CV

Purposes and methods of processing

The personal data of those who spontaneously send their curriculum vitae will be processed by RADIOAFRICA s.r.l., with the support of paper, computer or telematic means.

The acquired data will be entered in the “candidates” database and will be processed by the appointees for the purposes related to the evaluation and selection of candidates, or to possibly propose other job offers consistent with the professional profile. The data will not be disseminated, nor communicated to subjects external to the structure of the Data Controller.

All the data referred to up to now will be kept even after the conclusion of the selection for which the curriculum vitae was sent, or will be sent, or, in the case of spontaneous sending and not connected to a specific search, for a period not exceeding twelve months from its receipt. Candidates are requested not to indicate sensitive data in the curriculum, relating in particular to the state of health, religious beliefs or political opinions. Any sensitive data, in the absence of a specific written declaration of consent, will be immediately deleted and the same will not be taken into account in the evaluation of the application.

Legal basis of the processing

The legal basis is the response to a pre-contractual request from the interested party.

The processing of CVs spontaneously sent, carried out to evaluate candidates with respect to a possible job position at RADIOAFRICA, is legitimate as it is expressly authorized by a law, which specifies that in this case the consent of the person to whom the personal data. You are free to tell us your CV or not, but failing that we will not be able to evaluate your application for a job position at RADIOAFRICA

Duration of data processing and storage

We keep personal data for a limited period of time. After six months from the receipt of the CVs, the data will be permanently deleted or in any case made irreversibly anonymous

We remind you to also read the "General information common to all information"Available in the introduction.

Information for e-mail messages

The content of the e-mails is to be considered confidential. Therefore, the data and information contained in them or in any attachments are reserved exclusively for recipients. Persons or subjects other than the recipients themselves, also pursuant to art. 616 of the Criminal Code, are not authorized to read, copy, modify, disseminate the message to third parties. Anyone who receives a communication from RADIOAFRICA S.r.l. by mistake, you do not use it or make it known to anyone, but you delete it from your inbox and notify the sender. The authenticity of the sender and the contents are not guaranteed, except for digitally signed documents. Furthermore, pursuant to art. 13 of the GDPR 679/2016, the archives of RADIOAFRICA S.r.l. they include e-mail addresses relating to individuals, companies, entities with which previous communications by e-mail or other means of communication have occurred, or who have spontaneously provided their e-mail address during direct contacts. These addresses are used by us in compliance with the will and willingness of the interested parties to receive communications via e-mail from RADIOAFRICA Srl. We also inform you that all the mailboxes of the domain “… .. @ radioafrica.it;… .. @ pyaar.it ;… .. @ gruppotriade.it ”are company mailboxes and, as such, are used for communications in the workplace. Therefore, for needs related to the operational activity, any message, both outgoing and incoming, could be read by subjects other than the sender and / or the recipient.

In the event that the interested parties wish their e-mail address to be removed from the archive of RADIOAFRICA S.r.l., or for the exercise of the rights referred to in Art. 7.3 GDPR 679/2016 are invited to write to the Data Protection Officer at the addresses indicated above.

We remind you to also read the "General information common to all information"Available in the introduction.